CROSSFUNCTIONAL SKILLS

Communication
Conveying Enthusiasm

Objective

Motivating and objective-oriented communication in order to ensure the company's future

Target group

People who are measured on the strength and expressiveness of the spoken word

Content

  • Importance of attitude to communication in general
  • Prerequisites for motivating and objective-oriented communication
    • Personal visions as source of energy
    • Positive attitude to people and situations
    • Negotiating as equals
    • Personal influence
    • Inspiring presentations
    • Effective use of telephone
    • Objective-oriented moderation
  • Recognising and building on strengths
  • Expanding levels of personal relations
  • Ground rules for discussion management
  • Active listening and recognising signals of my discussion partner
  • Dealing with conflicts

Didactics

  • Practice-oriented intensive training
  • Exercises, role plays, to cover the above-mentioned content
  • Analysis and coaching on current practical situations
  • Transfer from theory into practice by setting objectives and participants' practice reports
  • Personal action plan and implementation
  • Development of best practice procedures

 

The gustavkäser Learning Journey

LerrningJourney

 

Cookies make it easier for us to provide you with our services. With the usage of our services you permit us to use cookies.
More information Ok